“Gibberish! “

These are the owner’s words of the 6th group I worked with over the last few years here in B.C. Gibberish is a great word. Basically it means they don’t understand a word I say.

These words came from one of the biggest and fastest-growing schools in the region.

Quality is the sales words that comes out of their mouths during the sale. But that’s as far as the quality part goes.

Over a period of five+ month my instruction vehicle interior was not cleaned even once, yet management repeatedly promised it. Out of pure shame for my students, I personally cleaned it every few weeks but never a proper deep cleaning.

But I know this game well. Throughout my life I have seen high-quality crash headlong into low quality. Which one wins?

It seems to go one of two ways.

Either the system embraces the new information, the higher road, and the quality is carried right to the top of the services and in turn creates positive change throughout both the company and the client base.

Or it goes the other way and gets quickly labelled as gibberish!

Tags

Comments are closed

COPYRIGHT PROTECTED

All materials are copyright protected and cannot be reproduced without the expressed written consent of iHaveEvolved.com Inc.

STATEMENT OF LIMITATION

Materials presented here are for education purposes only referencing two ICBC materials,Tuning Up Drivers Manual, Learn To Drive Right Manual, training material from the 3 week Driving Instructors Licensing Program and amterials from the GLP classroom certificate Program.

IHaveEvolved.com and Todd Cooper are not responsible for any consequences that may result from use of this material. Throughout these posts references are made to acts and regulations that govern driving in British Columbia.

In the event of a difference between the material here and any of these acts or regulations, the acts and regulations shall apply. For specifc help related to these acts please refer to a professional lawyer or a police office.